Privacy Policy for www.Bongobite.com
Last Updated: [05 December 2024]
Bongo Bite ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our Bongo Bite website.
1. Information We Collect:
1.1 Personal Information: When you use our website, we may collect personal information, including but not limited to your name, email address, phone number, delivery address, and payment information.
1.2 Device Information: We may collect information about the device you use to access our website, including the device type, operating system, and browser type.
2. How We Use Your Information:
2.1 Order Processing: We use your personal information to process and fulfill your food orders, including delivery to the specified address.
2.2 Account Management: Your information is used to create and manage your account, allowing you to view order history, track deliveries, and customize preferences.
2.3 Communication: We may use your contact information to send order confirmations, updates, and promotional communications related to our services. You can opt out of promotional communications at any time.
3. Information Sharing:
3.1 Service Providers: We may share your information with third-party service providers involved in order fulfillment, payment processing, and delivery.
3.2 Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
4. Security:
4.1 Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Storage and security of your personal information Bongo Bite will use all reasonable endeavors to maintain the security of your personal information and to protect your personal information from misuse, interference and loss and against unauthorized access, modification or disclosure. Bongo Bite will destroy any personal information it holds about you which it no longer requires under the terms of this Privacy Policy. Where you have chosen a password to access certain services of the Website, you are responsible for keeping your password confidential. We recommend not sharing your password with anyone. Due to the nature of the internet, Bongo Bite does not provide any guarantee or warranty regarding the security of your personal information during transmission to us or storage by us and you acknowledge that you disclose your personal information to us at your own risk. Please contact us immediately if you become aware or have reason to believe there has been any unauthorized use of your personal information in connection with the Website.
5. Cookies and Tracking Technologies:
5.1 Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website.
5.2 Analytics: We may use third-party analytics services to analyse website usage and improve our services.
6. Your Choices:
6.1 Account Information: You can review and update your account information by logging into your account.
6.2 Cookies: You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, some features of our website may not function properly without cookies.
7. Children's Privacy:
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes via email or by prominently posting the updated policy on our website.
A. Information We Collect from Restaurants:
A.1 Account Information:
When a restaurant partners with us, we collect information such as the restaurant's name, contact details, business address, menu details, pricing, and any other relevant information needed for onboarding.
A.2 Order Information:
We collect information related to food orders placed through our platform, including order details, preparation times, and delivery instructions.
A.3 Communication:
Information exchanged during communications with our restaurant support team, including inquiries, feedback, and issue resolution.
B. How We Use Restaurant Information
B.1 Order Fulfillment:
Restaurant information is used to facilitate the processing and fulfillment of food orders, ensuring accurate delivery to specified addresses.
B.2 Account Management:
We utilize restaurant details to manage accounts, update menu information, and provide access to order history and analytics.
B.3 Communication:
We may use contact information to communicate with restaurants regarding order confirmations, updates, and other relevant information.
C. Information Sharing
C.1 Service Providers:
Restaurant information may be shared with third-party service providers involved in order fulfillment, payment processing, and delivery coordination.
C.2 Legal Compliance:
We may disclose restaurant information if required by law or in response to a valid legal request.
D. Security Measures
D.1 Data Security:
We implement reasonable security measures to protect restaurant information from unauthorized access, disclosure, alteration, and destruction.
E. Restaurant Choices
E.1 Account Information:
Restaurants can review and update their account information by accessing their dedicated restaurant dashboard.
E.2 Communication Preferences:
Restaurants can manage their communication preferences, including opting out of promotional emails.
F. Contact Us:
If you have questions or concerns about our privacy practices, please contact us at contact.bongobite@gmail.com
